News updates

25 July 2017

Hot topic

Cyber-security for your pension

Cyber crime is a threat that your pension administrator, RPMI, takes very seriously, and multiple safeguards are in place to protect your personal details online.

The security and privacy of your personal data is of the utmost importance to RPMI, and we hold the highest possible international accreditation for information security standards.
RPMI has robust controls procedures in place – both physical and electronic – to safeguard and secure the information we collect, and we are highly vigilant against potential cyber attacks.
For example:

  • Strict member security checks are in place to stop imposters gaining access to member details.
  • Our anti-virus software is updated regularly. This scans all our systems to stop anything harmful from trying to get in.
  • Firewalls protect our networks from malicious attacks. IT security reviews are carried out regularly by independent experts, and we take action where appropriate.

The world of cybercrime is constantly evolving. We keep a constant eye on the situation, and our controls are designed to reduce the likelihood of a successful attack.

Protect your privacy

Here are 5 tips to help make your personal data more secure:
  1. Choose strong passwords with at least six characters and a mix of letters, numbers and symbols. Avoid using personal information like the name of a child or pet. Also avoid common terms like ‘123456’, ‘qwerty’ or ‘password’.

  2. Only log on to the internet using secure known connections. For example, free Wi-Fi in cafes, pubs, and hotels can be monitored by anyone nearby.

  3. Don’t share personal data or access with external callers/online contacts, even if they claim to be from a company you know. If you want to check with the company, make sure you do so via their publicised contact details. Don’t return a suspicious call/email.

  4. Make sure you have anti-virus software on your PC, phones and other mobile devices.

  5. Ignore unsolicited emails to your account asking for personal details, passwords or even payments. They often contain a link which could upload a virus if clicked on. If you’re not sure, don’t respond or open the attachment.

Find out more
Read how to spot – and report – different types of fraud at
For more details about spotting scams, and what to do if you’ve been targeted, visit

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